Privacy Policy

Privacy Notice

At Fabrica de Cintas El Elefante S.A. de C.V. we value and respect your privacy. This privacy policy describes how we collect, use, and protect the personal information you provide to us when you visit our website. By using our site, you agree to the terms and conditions of this privacy policy.

1. Personal information collected:

a) Contact information: We may collect your name, email address, phone number, and postal address when you register on our site, make a purchase, or contact us through our contact forms.

b) Payment information: If you make a purchase, we will collect the necessary information to process your payment, such as your credit card details or PayPal account information. However, we do not store or have access to this confidential information, as all payment processing is done through secure payment services.

c) Browsing information: We may collect information about your activity on our website, such as pages visited, products viewed, and time spent on our site. We use this information to improve the user experience and personalize the content we show you.

2. Use of personal information:

a) Order processing: We use the information you provide us to process and ship your orders, as well as to contact you about the status of your purchase.

b) Marketing communications: If you consent, we may send you emails or promotional messages about new products, special offers, or relevant updates. You can opt out of receiving these communications at any time.

c) Improving our services: We use the collected information to improve our products, services, and the functionality of our website, as well as to conduct analysis and market research.

3. Protection of personal information:

a) Data security: We implement security measures to protect your personal information against unauthorized access, disclosure, or alteration. We use encryption protocols and follow industry best practices to ensure data security.

b) Third parties: We do not share your personal information with third parties without your consent, except where necessary to complete your order (e.g., with shipping service providers) or when required by law.

4. Data subject rights:

a) Access and rectification: You have the right to access, correct, and update your personal information. If you wish to exercise these rights, please contact us using the details provided at the end of this policy.

b) Data deletion: You can request the deletion of your personal information from our database at any time.

5. Cookies and similar technologies:

a) We use cookies and other similar technologies to collect information about your activity on our website and provide you with a personalized experience. You can adjust your browser settings to reject cookies, although this may affect the functionality of the site.

6. Changes to the privacy policy:

a) We reserve the right to update or modify this privacy policy at any time. We will notify you of any relevant changes by posting the updated version on our website.

If you have any questions or concerns about our privacy policy, please feel free to contact us using the following contact details:

Fabrica de Cintas el Elefante, S.A. de C.V. (“El Elefante”) with address at Abedules 149 Abedules 149, Santa María Insurgentes, Cuauhtémoc, 06430 Ciudad de México, CDMX, Distrito Federal, is responsible for the processing of your personal data. Tel: (+52) 55 5580 2001 Email: